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Tips and tricks for managing your business with Google’s solutions
Keeping Google Places Up To Date
Wednesday, December 8, 2010
[Cross-posted from the
Hotpot Community blog
]
Lots of things can change about a business — it can close, move, or change operating hours. As you rate places on Hotpot, you may notice that the business information on Google Places isn’t always completely accurate. You may even find duplicate listings for the same business.
Many of you have asked how you can help us keep the information about a place up to date. As a local expert, you can tell us about outdated information, or even change it yourself on the Place page.
Edit details on an unverified listing
There are two ways to fix business information on Google Maps. For unverified listings, you can click the
Edit Details
or
Edit this place
links on the
Place page
to correct the address, homepage, location, phone number, or business categories of the place. Once you’ve made an edit, we’ll verify that it’s correct and make the change on Google Maps.
Report a problem on a verified listing
Where available, you can use the
Report a
Problem
link to tell us about incorrect information in a
verified listing
, such as:
Listing contains incorrect information or spam
Place is permanently closed
Place has another listing
Place doesn’t exist or is private
Some photos, reviews, or details below to a different place
Add a place
Finally, you can also use the
Report a Problem
link below Maps search results to add a new place. If you search for the business on Google Maps and can’t find it, click
Report a Problem
at the bottom of the search results. From there, choose
A place is missing from Google Maps
and follow the steps to add a new place to Maps. Once the place is added, you can easily rate it on the Place page.
The place editing features are not currently available in all countries. Don’t worry, we’re working hard to make this available in more places. In the meantime, if you don’t see the Report a Problem tool in your Google Maps viewport, we encourage you to get in touch
with your local data provider and request edits or updates to the information on Maps.
Thanks for helping to keep local information on Google Maps correct and up-to-date!
Posted by Cecelia Stewart, Strategist Google Places and Hotpot
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